Emergency Call-Out (Working Hours Only)
Service Overview
For urgent issues that can’t wait, our emergency call-out service provides a fast response to make your property safe. Available between 8:00am and 5:30pm, this service ensures problems are contained quickly until full repairs can be arranged.
Pricing:
First Hour Call-Out Fee: Fixed emergency rate.
Additional Hours: £75 per hour (if required).
Materials: Charged separately if needed.
What’s Included:
Attendance by a qualified tradesman within working hours.
Emergency response focused on making the situation safe.
Use of professional tools and basic fixings to contain the issue.
Clear advice on next steps or permanent repair options.
What’s Not Included:
Out-of-hours attendance (this service is working hours only).
Full remedial or permanent repairs beyond the “make safe” stage.
Specialist services requiring separate certification (e.g. gas works, electrical rewiring).
Good to Know:
This service is designed to stabilise emergencies, not provide a full repair.
Further remedial work may need to be booked separately once the issue is safe.
For emergencies outside working hours, please use our Out-of-Hours Emergency Call-Out service.